eCommerce Consultancy Services

Building Supreme Customer Experience – Digital and Beyond

We partner with brands and retailers to help them achieve their business goals and deliver key strategic projects. Our team has handled a variety of fixed scope and retained consultancy work for businesses of all sizes, from complex replatforming projects to strategic audits and ad-hoc workshops.

Our exclusive focus on eCommerce ensures specialized, expert support from an in-house team of consultants with diverse skill sets. We offer flexible engagement options, from specific workshops to larger fixed scope projects and retained relationships, prioritizing client-fit over project scope.

Services for Your Ecommerce Technology and Operations Management

Common Projects

Strategy definition and input
Technical and customer experience audits
Technical scoping and requirements gathering
Procurement projects
Delivery and project management
Specific scope delivery (e.g., product personalization)
Interim support and roadmap definition
Software ecosystem architecture

Consultancy Services

Defining and prioritizing eCommerce roadmaps
Conducting focused and broad topic workshops
Technical scoping and strategic validation
Governing technical projects and supporting delivery
Budgeting and commercial advice
Technology and agency selection
Building and supporting internal teams

Hands-on Support

Project management and product ownership
Launching new features and accelerating delivery
Governance and auditing of technical areas
Architecting complex solutions
Reporting, insights, and automation projects
Managing UAT and testing phases
Optimizing new eCommerce tools

Credentials

Our team covers product ownership, technical solutions, marketing, strategy, and analysis, with deep experience in both technical and strategic areas. We are unbiased, impartial, and work with all technology partners, including major platforms like varied PIM/DAM/ERP vendors, Shopify, Magento, and Salesforce Commerce Cloud.

Discover how our experienced team can drive your eCommerce success through customized consulting and hands-on project execution. Contact us today to elevate your eCommerce strategy.